Jane Mahood Pty Ltd T/A JMD INTERIOR DESIGN is very mindful of protecting Client privacy. The objective of this policy is to demonstrate how JMD Interior Design collect, store and use personal information in compliance with the Privacy Act 1988 (Cth). For more information on this, please visit http://www.privacy.gov.au/

1. Collection of Personal Information

As part of the engagement process, JMD Interior Design requires the provision of Clients personal information via many different mediums, such as face-to-face discussions, telephone, email, post, and through completion of the Creative Brief. Clients have no obligation to provide personal information, however, lack of information is likely to restrict the ability of JMD Interior Design to provide the Services required.

Personal Information may include information such as:

  • Contact details such as email, telephone numbers (home, office, mobile), Dropbox, Google Drive, residential address; other contact addresses
  • Gender: including of the Client and those the project may affect, such as family members
  • Hobbies and interests
  • Full name
  • Age demographic
  • Psychographics
  • Finances (budget)

If JMD Interior Design receives unrequested personal information, provided by a Client or otherwise, it will, unless otherwise required or permitted by law, delete or destroy it as soon as possible after receiving it.
Examples of when JMD Interior Design might collect your personal information include, but is not limited to:

  • Completion of the Design Brief
  • Raising of purchase orders and subsequent delivery
  • Enquiries by potential Clients regarding the provision of Services.

2. Use of Personal Information

JMD Interior Design will only collect and use personal information for the purposes for which it was provided, related purposes or as permitted or required by law. By providing personal information to JMD Interior Design you consent to the use of this information for:

a) the purposes of the order, supply and delivery of goods;
b) communication for the purposes of customer cares and warranties, and general goods purchased from us; and
c) to maintain communication with you throughout and after completion of your project.

3. Disclosure of your Personal Information

Any personal information provided to JMD Interior Design may be disclosed, if appropriate, to other entities in order to facilitate the purpose for which the information was collected. Such entities generally include:
a) third party service providers for the purpose of enabling them to provide a service to us such as artists, trades, storage facilities, removals;
b) government bodies, regulators, law enforcement agencies and any other parties where authorised or required by law and as permitted by the Privacy Act;
c) other entities if you have given your express consent; and
d) any other entities identified at the time of collecting your personal information or to which we are legally required to disclose your personal information.

JMD Interior Design will never sell or rent personal information that is collected to third parties for marketing purposes.

Once any collected personal information is no longer required, all reasonable steps will be taken to either destroy or de-identify the information.

4. Cross-border disclosure of your personal information

JMD Interior Design utilises data hosting facilities and third-party service providers to assist in the provision of goods and services and to fulfil its warranty obligations. As a result, any collected personal information may be transferred to, and stored at, a destination outside Australia, including but not limited to New Zealand, Japan, Europe and the United States of America.

JMD Interior Design takes such steps as are necessary in the circumstances to ensure that any overseas third-party service providers engaged do not breach the Australian Privacy Principles. JMD Interior Design will generally require from its third-party service providers a contractual obligation that they comply with Australian privacy law and this Privacy Policy when dealing with its Client’s data.

By consenting to the collection and use of your personal information in accordance with this Privacy Policy, you are taken to have consented to the disclosure, transfer, storing or processing of your personal information outside of Australia. You also acknowledge that, as occasions, your personal information provided to these entities outside of Australia, we will not be liable to you for any breach of the Australian privacy law by these overseas recipients.

5. Protecting your Personal Information

JMD Interior Design takes reasonable steps to protect any personal information that we hold from misuse, interference and loss and from unauthorised access, alteration and disclosure. For example, we implement security measures such as security procedures for access to our business premises and within our offices, as well as IT security procedures including password protection, firewalls and other site monitoring procedures.

However, data protection measures are never completely secure and, despite the measures we have put in place, we cannot guarantee the security of your personal information. You must take care to protect your personal information (for example, by protecting any usernames and passwords). You should notify us as soon as possible if you become aware of any security breaches.

6. Access to and correction of your Personal Information

Any individual has the right to request access to their Personal Information held by JMD Interior Design.

JMD Interior Design takes reasonable steps to ensure that any personal information held is accurate, complete and up-to-date. If you believe the personal information JMD Interior Design holds about you requires correction, please contact JMD Interior Design to update your file accordingly.

7. Complaints

If you wish to make a complaint about a breach of this Privacy Policy or the privacy principles of the Privacy Act 1988 (Cth) you can contact Jane Mahood at jane@jmdinterior.design You will need to provide sufficient details regarding your complaint together with any supporting evidence. JMD Interior Design will investigate the issue and determine the steps (if any) required to be undertaken to resolve your complaint. JMD Interior Design will contact you if we require any additional information from you and will notify you in writing of the outcome of the investigation. If you are not satisfied with our determination, you can contact us to discuss your concerns or complain to the Australian Privacy Commissioner via www.oaic.gov.au/

8. Changes to the Privacy Policy

JMD Interior Design may make changes to this Privacy Policy from time to time. A current copy of the Privacy Policy will be published at all times on the JMD Interior Design website. It is your responsibility to ensure that you have checked the Privacy Policy. Your continued use of our services (including online services), requesting our assistance or the provision of further personal information to us (directly or via an authorised person) after this Privacy
Policy has been revised, constitutes your acceptance of the revised Privacy Policy.

If you have an enquiry regarding this Privacy Policy or your personal information, please contact Jane Mahood at jane@jmdinterior.design